About Us

“We”, “Us” or “Our” means HELI Material Handling Oceania PTY Ltd, with its principal place of business located at 8 Hexham Place, Wetherill Park, New South Wales, Australia 2164 (with its respective Brisbane branch located at 166 Boniface Street, Archerfield, Queensland, Australia 4108).

Compliance with Australian Law

These Messaging Terms and Conditions are governed by the Spam Act 2003 (Cth) and enforced by the Australian Communications and Media Authority (ACMA). All marketing SMS communications from HELI Oceania comply with these requirements, including the need for consent, clear identification of the sender, and a functional unsubscribe facility.

General

When you opt-in to the service, we will send you a message to confirm your sign-up.

By opting into messages, you agree to receive marketing and informational SMS messages from HELI Oceania in compliance with the Spam Act 2003 (Cth). Messages will only be sent to the mobile number you provide to us at sign-up.

Message frequency varies and additional mobile message may be sent periodically based on your interaction with HELI Oceania. HELI Oceania reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. HELI Oceania also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent.

Your usual message and data rates may apply.  If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

All marketing SMS will include clear sender identification and a functional unsubscribe facility, as required under the Spam Act 2003.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Each message will include instructions on how to unsubscribe (e.g. by replying STOP or using the provided link). This unsubscribe function will be free of charge and actioned promptly, in accordance with the Spam Act 2003.

After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from HELI Oceania again, just sign up as you did the first time and HELI Oceania will start sending messages to you again.

Info

For support regarding our services, email us at marketing@heliau.com.au or, if supported, text “HELP” at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from HELI Oceania, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old at marketing@heliau.com.au. You must notify us if your mobile number changes or is transferred, to ensure messages are not sent to the wrong recipient.

Privacy

We handle your personal information in accordance with our Privacy Policy and the Australian Privacy Principles under the Privacy Act 1988 (Cth). For more information, please visit our Privacy Policy

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrolment following such changes shall constitute your acceptance of such changes.